Terms of service

Terms & Conditions

Effective Date: September 10, 2026

Welcome to BRAHMAKSH JEWELS LIMITED.

These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions.

1. About Our Business

The website is operated by:

BRAHMAKSH JEWELS LIMITED
Rajkot Bedipara, Rajkot, Rajkot, Gujarat, India – 360003

BRAHMAKSH JEWELS LIMITED operates an online jewellery store offering jewellery and related products through its website.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for unlawful or fraudulent purposes.
Attempt to interfere with the website's operation.
Attempt unauthorized access to any part of the website.
Submit false, misleading, or fraudulent information.
Use the website to infringe the rights of others.
Copy, reproduce, modify, distribute, or misuse website content without authorization.

3. Product Information

We make reasonable efforts to display product images, descriptions, colours, sizes, and other information accurately.

However, slight variations may occur due to:

Screen/device settings
Photography lighting
Manufacturing or finishing variations
Product batches

Minor variations shall not automatically be considered a product defect.

4. Product Prices

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices, discounts, promotions, and offers may be changed or withdrawn at any time.

The price applicable to an order will generally be the price displayed at the time the order is successfully placed, subject to correction of any obvious pricing, technical, or listing error.

5. Orders

When placing an order, you agree to provide accurate and complete information.

BRAHMAKSH JEWELS LIMITED reserves the right to cancel or refuse an order in circumstances including:

Product unavailability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Technical errors
Payment issues
Other circumstances where fulfillment is not reasonably possible

If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method.

6. Payment

We may offer online payment methods and Cash on Delivery (COD), subject to availability.

Payment transactions may be processed through third-party payment providers.

7. Cash on Delivery

COD orders may be subject to verification.

BRAHMAKSH JEWELS LIMITED reserves the right to contact the customer to confirm a COD order before dispatch.

Repeated refusal or non-acceptance of confirmed COD orders may result in COD restrictions for future purchases.

8. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on delivery location, courier service, weather, holidays, operational disruptions, or other circumstances outside our reasonable control.

9. Returns, Refunds & Exchanges

Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy.

Customers must comply with the applicable return conditions and timelines.

For damage, missing-item, wrong-item, broken-item, or tampering claims, the required unboxing evidence may be necessary for the claim to be considered.

10. Unboxing Video Requirement

Customers are strongly advised to record a continuous, unedited unboxing video from the sealed package through to the complete opening of the parcel.

For eligible claims involving damage, missing items, incorrect products, broken products, or package tampering, BRAHMAKSH JEWELS LIMITED may require the complete unboxing video as evidence.

11. Intellectual Property

All website content, including but not limited to:

Brand name
Logos
Product photographs
Graphics
Text
Product descriptions
Website design
Videos
Other original content

is owned by or licensed to BRAHMAKSH JEWELS LIMITED and may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics providers, Shopify services, and other service providers.

Your use of such services may also be subject to the terms and policies of the respective third parties.

13. Promotions & Discounts

Promotional offers may have specific conditions, validity periods, product exclusions, or other restrictions.

BRAHMAKSH JEWELS LIMITED reserves the right to modify, suspend, or withdraw any promotional offer where reasonably necessary.

Unless specifically stated, promotions cannot be combined with other offers.

14. Limitation of Liability

To the extent permitted by applicable law, BRAHMAKSH JEWELS LIMITED shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, natural events, technical failures, payment-provider issues, or other external disruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal rights that cannot lawfully be excluded.

15. Privacy

Your use of our website may involve the collection and processing of personal information required to process orders, payments, shipping, customer support, and other legitimate business purposes.

Please refer to our Privacy Policy for more information.